Frequently Asked Questions
Orska Rituals, Professional Partner FAQs
Answers to the most common questions from new and current Orska Rituals partners. Reach out anytime if you don't see what you need.
Category
Professional Partnerships
Who can partner with Orska Rituals?
Who can partner with Orska Rituals?
Orska Rituals is intentionally curated for estheticians, boutique spas, wellness spaces, and hospitality environments that align with our treatment philosophy, client experience standards, and brand aesthetic.
We partner with:
- Solo estheticians
- Boutique facial studios
- Wellness concepts
- Luxury spas
- Intentional, treatment-based businesses
We're focused on thoughtful growth, not mass distribution, which means we build our partner community with care.
Does every application get approved?
Does every application get approved?
No. Orska Rituals is selective about who carries the line, because every partner becomes part of how the brand is experienced.
We review each application individually and consider things like professional presentation, treatment philosophy, client experience, business environment, and a genuine commitment to intentional skincare. We partner with both solo estheticians and larger spa environments, but not every business will be the right fit for the Orska Rituals experience.
If that sounds like your kind of standard, we'd love to see your application.
Can I try the line before committing? (Discovery Kit)
Can I try the line before committing? (Discovery Kit)
Yes. New partners may purchase a Discovery Kit one time, as an introduction to the Orska Rituals line. It's the best way to experience our formulations, textures, and ritual firsthand before building out your treatment menu and retail shelf.
Discovery Kits are available on your first order only and are limited to one per account.
What does it take to open an account?
What does it take to open an account?
Opening an account with Orska Rituals begins with a professional application. We review each application personally to make sure our line is placed with treatment-based businesses that align with our standards.
Once approved, you may order what you need, when you need it. There is no opening order minimum and no per-order minimum.
We do ask partners to use Orska Rituals as a professional resource for their treatment room, retail shelf, or client care plan rather than as a personal-use account.
Do you have order minimums?
Do you have order minimums?
No. Once your account is approved, there is no opening order minimum and no per-order minimum.
Order as your treatment menu, retail shelf, and client needs require. We built it this way so partners are never forced to overstock just to stay in good standing.
Because Orska Rituals is made for treatment-based businesses, we do ask partners to keep the line active in their services or retail offerings over the course of the year. This is a soft professional expectation, not a hard gate.
Do you honor territory protection?
Do you honor territory protection?
Orska Rituals honors a limited professional partnership radius in select markets. Territory decisions are made at the sole discretion of Orska Rituals based on market needs, business alignment, and partnership fit.
Can I sell Orska Rituals online?
Can I sell Orska Rituals online?
Online sales require prior written approval from Orska Rituals.
Unauthorized resale on third-party marketplaces is strictly prohibited, including but not limited to Amazon, eBay, Walmart Marketplace, Poshmark, Mercari, and unauthorized retail websites.
This protects pricing consistency, professional integrity, and the elevated treatment experience associated with the brand for every partner.
Category
The Pro Vault
What is the Pro Vault?
What is the Pro Vault?
The Pro Vault is your members-only home for Orska Rituals education, protocols, and brand resources. It's where you'll find treatment training, ingredient and protocol knowledge, downloadable imagery, and more, and it keeps growing as we add new material.
How do I get access?
How do I get access?
Access unlocks in tiers as you grow with the line:
- On approval, every approved partner receives entry-level access to the Pro Vault, including foundational education to get you started.
- When you reach $300 in purchases, you unlock additional training and deeper product and protocol knowledge.
- Once you reach $500 total, you receive full access: all training including advanced protocols, our treatment-room Spotify playlists, and downloadable imagery from The Visual Edit to use in your own marketing.
The Vault is always expanding with new training, protocols, and imagery, so there's always something new waiting when you log in.
Category
Shipping + Support
What is your product return policy?
What is your product return policy?
Because Orska Rituals is a professional skincare line, we generally do not accept product returns.
That said, we understand that occasional situations may need to be reviewed individually. Refund exceptions may be considered on a case-by-case basis.
To qualify for review, products must be unused, unopened, in new and resellable condition, and shipped back within 7 days of delivery. Return shipping is the responsibility of the partner unless otherwise approved.
We’re always happy to help with product selection before you order so you can feel confident bringing Orska Rituals into your treatment room or retail space.
What if my order arrives damaged?
What if my order arrives damaged?
If your order arrives damaged, email hello@orskarituals.com with photos of the damaged items, photos of the packaging, and your order details. We'll work quickly to make it right.
Can I schedule a discovery call?
Can I schedule a discovery call?
Because we're a small, intentional team, discovery calls are currently reserved for larger spa partnerships and treatment-based businesses with three or more treatment rooms.
For all other partners, we're always available by email and provide a detailed professional catalog and educational materials to support you.
Do you offer dropshipping?
Do you offer dropshipping?
Yes, dropshipping is currently in development and will be introduced soon for approved partners.
Do you offer professional sizes?
Do you offer professional sizes?
Yes, login to orskarituals.com to see the professional sizes. Not every product is featured in Professional Sizes.
Category
Product + Formulation
Are your products organic?
Are your products organic?
Orska Rituals incorporates many organic and naturally derived ingredients throughout the line, but we don't position the brand as strictly USDA organic skincare.
We consider Orska Rituals a clean beauty brand focused on thoughtful formulation, skin compatibility, and modern ingredient standards. Across the line we avoid ingredients such as synthetic fragrance, oxybenzone, and SLS/SLES.
We believe in transparency over buzzwords, and we'll never hide what's inside a formula behind vague or trend-driven language.
Are your products fragrance free?
Are your products fragrance free?
Orska Rituals does not use synthetic fragrance. Some formulas contain essential oils for sensory ritual purposes, while others are completely essential-oil free, depending on skin compatibility and formulation goals.
Are your products vegan?
Are your products vegan?
Almost all Orska Rituals products are vegan. One formula currently contains organic honey (Soléa Orange Peel Cleanse).
Are your products cruelty free?
Are your products cruelty free?
Absolutely. Orska Rituals does not test on animals.
Are your products gluten free?
Are your products gluten free?
Most Orska Rituals products are gluten free. However, Midori Barrier Recovery Essence contains hydrolyzed wheat ingredients specifically for their barrier calming and repairing qualities. Clients with severe sensitivities should always review ingredient lists carefully and consult their healthcare provider when appropriate.
Are your products designed for mixology?
Are your products designed for mixology?
Yes. Orska Rituals was intentionally designed with a customizable treatment philosophy in mind. Most products are made to be layered, blended, or incorporated into personalized treatment rituals.
What do I do if a client experiences a reaction?
What do I do if a client experiences a reaction?
With any professional skincare line or treatment, reactions can happen from time to time. Skin is living tissue, and every client brings a different history, barrier condition, sensitivity level, medication use, and recent treatment history to the table. The goal is not to panic, but to pause, document carefully, and respond with professional discernment.
Start with prevention. Always complete a thorough intake form and signed consent before treatment. Review client’s medical history to include medications, topical prescriptions, recent procedures, allergies, sensitivities, contraindications, and anything that may compromise or sensitize the skin.
We also recommend setting a pop-up alert or visible note in your booking software for any important client concerns so they are easy to review before every appointment.
If a reaction occurs, pause the service and document everything. Take clear photos in good lighting and note exactly what was performed, including products used, peel layers, timing, modalities or devices used, exfoliation performed, what the client felt, what the skin looked like, and what corrective steps were taken.
Follow up with the client a few hours later and request updated photos if needed. Check in again the next day when appropriate. If you contact Orska Rituals for support, we would like to review the client photos along with the treatment details so we can better understand what occurred.
If symptoms appear severe, worsen, or extend beyond normal skin irritation, advise the client to seek medical care immediately. Orska Rituals may help review product and protocol details, but client care, documentation, and professional judgment remain the responsibility of the treating professional.
Category
Professional Use + Liability
Do estheticians need liability insurance?
Do estheticians need liability insurance?
Yes. Professional liability insurance is the responsibility of the licensed esthetician or treatment provider. This is especially important when performing advanced treatments such as chemical peels, exfoliation treatments, and other professional services.
Are peels for professional use only?
Are peels for professional use only?
Yes. Professional exfoliation systems and peel treatments should only be performed by appropriately licensed and insured professionals operating within their state regulations and scope of practice.
Category
Pricing + Brand Standards
Can spas discount Orska Rituals products?
Can spas discount Orska Rituals products?
Professional partners must honor Orska Rituals minimum advertised pricing guidelines. Products may not be discounted below approved MSRP without written authorization from Orska Rituals. This protects brand integrity, partner fairness, and long-term value perception.
Can I post Orska Rituals on social media?
Can I post Orska Rituals on social media?
Absolutely. We love seeing Orska Rituals in treatment rooms, retail spaces, client rituals, and educational content. We simply ask that partners represent the brand in a professional, aligned way that reflects the Orska Rituals experience and aesthetic.
Orska Rituals reserves the right to discontinue partnerships that don't align with brand standards, professional presentation, or company values.
Category
The Orska Contributor Circle
What is the Orska Contributor Circle?
What is the Orska Contributor Circle?
The Contributor Circle is a growing collective of estheticians who share a refined eye, thoughtful technique, and a commitment to elevated skin work. Members contribute in ways that feel natural to their practice: imagery, referrals, recommendations, and thoughtful mentions within the professional community.
In return, you earn product credits, visibility within the brand, and opportunities to grow alongside a like-minded network. This isn't just content. It's contribution.
Approved partners can earn:
- Product credits for approved imagery and content
- Additional credits for professional referrals
- Potential features within The Visual Edit and our brand channels
- Early access to new formulas, protocols, and education
You can join the Contributor Circle from inside The Vault.
How do credits work?
How do credits work?
When you submit a screenshot of a social post, imagery or content, we review it against the Orska Rituals aesthetic, and approved submissions may earn product credits you can put toward future orders. Refer another aligned professional, and you can earn credits when they're approved as a partner. Referrals within esthetics communities are especially valued.
We curate what gets featured, so not every submission will appear publicly, but every approved contribution earns credit and strengthens your standing in the Circle.
What is a Brand Ambassador, and how is it different?
What is a Brand Ambassador, and how is it different?
The Contributor Circle is open to approved partners. Brand Ambassador is the invited tier above it.
Brand Ambassadors are the small group of partners whose work and presentation so fully reflect Orska Rituals that we feature them as a public face of the brand: official imagery, store-locator presence, logo use, and co-marketing opportunities.
Ambassador status is extended by invitation as partners grow with the line. It isn't something you apply for or earn through volume. It's offered to partners whose treatment rooms, technique, and aesthetic align with how we present Orska Rituals to the world.
Many of our Ambassadors begin in the Contributor Circle. Contributing beautifully, consistently, and on-brand is the most natural path to being invited.
Questions we didn't answer here? Email us at hello@orskarituals.com, we're always glad to help.